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About
I’m Megan Hooks, a purpose-driven product designer.
I love to solve problems and communicate complex ideas to create thoughtful and inclusive products.
I’m currently working on civic tech at Fearless.
Select Projects
Redesigning Medicare's coverage experience through a scalable content system
A redesign drove a 7-point CSAT increase and a 10-point year-over-year jump in likelihood to return
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Increasing program enrollment to reduce costs
Delivered a fully restructured site with high-fidelity mockups ready for testing in 4 weeks
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Helping beneficiaries discover their mental health coverage
Increased engagement with key content by over 40%
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